Job Type: Full-time

Location: S2N’s Denver or Boston office, Remote possible

Background:

S2N Health provides AI-driven software and strategy services for med tech and other healthcare companies, with the goal of maximizing the impact of medical technologies and innovations. The S2N team has leveraged their extensive market knowledge and cutting-edge data analytics capabilities for RepSignal, an AI-powered customer intelligence platform for med tech sales teams to optimally target and engage high potential customers.

Job Description:

S2N is seeking an experienced and visionary Vice President of Software Engineering to lead the software development effort. As the VP of Software Engineering, you will be responsible for overseeing the entire software development lifecycle, from design and development to testing and deployment. Your role will be instrumental in driving innovation, ensuring high-quality software products, and collaborating with cross-functional teams to deliver exceptional solutions.

Responsibilities:

• Lead and manage a team of software engineers, providing technical guidance, mentorship, and support to ensure the successful execution of projects.
• Develop and execute the software engineering strategy, aligning it with the overall company objectives and business goals.
• Drive the development of our high-quality, scalable, and reliable software solution, utilizing the latest technologies and best practices.
• Collaborate closely with product management, design, and other cross-functional teams to define software requirements, scope, and project timelines.
• Foster a culture of innovation, continuous improvement, and technical excellence within the software engineering organization.
• Establish and enforce software development methodologies, coding standards, and quality assurance processes to ensure efficient and effective development practices.
• Monitor and evaluate industry trends, emerging technologies, and regulatory requirements to inform software development strategies and keep the company at the forefront of software innovation.
• Collaborate with external partners and vendors, when necessary, to integrate third-party software components or leverage external expertise.
• Identify and mitigate technical risks, bottlenecks, and obstacles to ensure on-time and on-budget delivery of software projects.
• Ensure compliance with relevant regulations, standards, and security requirements.

Requirements:

• 10+ years of commercial software development experience in fast paced environment
• Deep knowledge of Salesforce platform, technology and lightning web components
• Demonstrated experience with Flask web framework
• Strong understanding of Google Cloud Platform (GCP) ecosystem
• Proven experience in a leadership role, overseeing software development teams and successfully delivering complex software project.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Strong technical background in software engineering, with expertise in various programming languages (Python, JavaScript), software development methodologies, and architectural patterns.
• Extensive knowledge of software development, including familiarity with regulations, quality systems, and cybersecurity requirements.
• Experience with Agile/Scrum methodologies and the ability to drive iterative development processes.
• Excellent communication and collaboration skills, with the ability to effectively interact with cross-functional teams, stakeholders, and customers.
• Strong leadership and people management skills, with the ability to inspire and motivate team members to achieve their full potential.
• Proven track record of driving innovation, staying up-to-date with emerging technologies, and implementing best practices in software engineering.
• Demonstrated problem-solving and decision-making abilities, with a strategic mindset and the ability to prioritize and manage multiple projects simultaneously.
• Prior experience in the Healthcare SaaS or a related field is desirable.

Compensation Range: $150-$200K depending on experience

S2N Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

Job Type: Full-time

Location: S2N’s Denver or Boston Office, Remote possible

Background:

Established in 2011, S2N Health accelerates go-to-market strategies and growth through value-maximizing SaaS solutions and data-enabled services for healthcare technology companies. In 2021, S2N Health launched RepSignal—an AI-powered SaaS platform that uses advanced analytics and AI to transform complex data into actionable insights for medtech commercial teams and other stakeholders. RepSignal provides effective end-to-end solutions for any stage in the commercial lifecycle, either delivered on a stand-alone web platform or seamlessly integrated into Salesforce and other CRMs. Having gained market traction in 2023 and built an incredible base of sales leads with our extensive network, we are ready to accelerate sales growth and build our sales team. We are a dynamic, start-up company with a positive culture and incredibly driven, smart people!

Responsibilities for Enterprise Account Executive:

• Develop and execute strategic plans to achieve sales targets
• Generate Pipeline for new customer opportunities for enterprise size companies
• Manage sales and pipeline in Salesforce through forecasting, account resource allocation, account strategy and planning
• Leverage network to accelerate pipeline and customer growth
• Develop solution proposals encompassing all aspects of our products and coordinate efforts around outreach to prospects or campaigns when asked
• Provide industry and market expertise and stay abreast of competitive landscape and emerging technologies
• Speak to customers or prospects about S2N and represent the company externally on demonstrations and at conferences
• Gain a deep understanding and knowledge of technical capabilities of RepSignal
• Coordinate with Services side of business for pipeline opportunities and customers
• Liaison between sales and product on key feature requests
• Work across departments as needed to execute on projects or efforts around Enterprise customers
• Negotiate pricing and contractual agreements to close enterprise sales

Qualifications for Enterprise Account Executive:

• 7+ years of experience selling Medical Device Technology
• Proven ability to close large enterprise deals
• Large network in MedTech with ties to key enterprise size accounts
• Well versed in navigating complex large organizations and multiple stakeholders
• Ability to demonstrate the product across various key personas
• SAAS or Data Tooling experience preferable
• Experienced in virtual selling
• Skilled communicator with ability to create external messaging that aligns with company values
• Ability to create proposals, write SOWs, and create pricing for customers
• Strong pipeline management and organizational skills
• Experience supporting and working with cross-functional teams in a dynamic environment

For the right candidate, we can offer:

• Competitive compensation package with high upside potential
• Equity participation in an exciting growth company
• Opportunity to work with a highly capable, tested executive team
• Full benefits – healthcare, Simple IRA with match, expense allowance

Compensation Range: $150-$300K OTE depending on experience

S2N Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

Job Type: Full-time

Location: S2N’s Denver or Boston office, Remote possible

Background:
S2N Health provides AI-driven software and strategy services for med tech and other healthcare companies, with the goal of maximizing the impact of medical technologies and innovations. The S2N team has leveraged their extensive market knowledge and cutting-edge data analytics capabilities for RepSignal, an AI-powered customer intelligence platform for med tech sales teams to optimally target and engage high potential customers.

Job Description:
S2N is seeking a Customer Success Manager (CSM) to serve as a trusted advisor and strategic partner to our enterprise customers in the MedTech industry. This role is critical in ensuring customers maximize the value of their investment in RepSignal, aligning RepSignal usage with customer objectives and delivering insights that drive commercial effectiveness. The CSM will cultivate relationships with key stakeholders, act as a product expert, drive adoption and retention, and surface opportunities for deeper customer engagement.

Responsibilities:

• Build and maintain trusted relationships with key stakeholders at medical device companies. Act as a strategic partner to align RepSignal usage with customer objectives.
• Become an expert in the RepSignal platform and effectively guide customers on how to best leverage RepSignal & medical data to solve key challenges.
• Lead quarterly business reviews (QBRs) to align RepSignal usage with client goals and demonstrate ROI.
• Drive customer retention by proactively identifying risks to support successful renewals and account growth.
• Identify and collaborate with account management and sales on upsell opportunities.
• Support onboarding & adoption through the product training period.
• Manage customer support workflows in Zendesk, ensuring timely resolution of technical and data-related inquiries.
• Document and optimize customer success processes and metrics (onboarding, training, lifecycle tracking).
• Work cross functionally with sales, implementation, product, and engineering teams to ensure a seamless customer experience.
• Gather customer feedback and share insights with the product team to inform development.

Requirements:

• 3+ years of experience working in a customer facing role within the SaaS space. Direct experience with the MedTech space preferred.
• Proven ability to manage enterprise accounts, lead QBRs, and communicate with customers about complex data insights.
• Strong data acumen & experience working with technical, data-driven products. Direct experience with healthcare data (e.g., claims data, CPT codes, procedural volumes) and how it can be deployed for impact at MedTech companies preferred.
• Experience and ability to track and communicate KPIs internally and externally to drive customer success.
• Experience deploying and effectively utilizing customer success operational tools (e.g., Zendesk, Salesforce, lifecycle tracking).
• Ability to thrive in a fast-paced startup environment, taking ownership of cross-functional initiatives.

Compensation Range: $85K-100K annually depending on experience

S2N Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Type: Full-time

Location: S2N’s Denver or Boston office, Remote possible

Background:

S2N Health provides AI-driven software and strategy services for med tech and other healthcare companies, with the goal of maximizing the impact of medical technologies and innovations. The S2N team has leveraged their extensive market knowledge and cutting-edge data analytics capabilities for RepSignal, an AI-powered customer intelligence platform for med tech sales teams to optimally target and engage high potential customers.

Job Description:

S2N is seeking an experienced and visionary Vice President of Software Engineering to lead the software development effort. As the VP of Software Engineering, you will be responsible for overseeing the entire software development lifecycle, from design and development to testing and deployment. Your role will be instrumental in driving innovation, ensuring high-quality software products, and collaborating with cross-functional teams to deliver exceptional solutions.

Responsibilities:

• Build and maintain strategic relationships with key healthcare industry clients at all levels
• Ensure service and support that matches S2N’s high standards
• Drive customer satisfaction, retention, and account expansion
• Develop pipeline within the current customer base and identify expansion opportunities
• Demonstrate new RepSignal features and provide expert assistance during regular customer calls
• Follow process for regular communication with customers
• Strategically prioritize customers with the highest growth potential
• Provide regular pipeline and customer health updates to the team
• Represent S2N at industry events and networking opportunities
• Clearly articulate the value and functionality of all RepSignal features
• Resolve client issues and concerns promptly and effectively
• Negotiate contracts and manage the renewal process for existing customers
• Collaborate with the internal sales team and other departments to help S2N achieve its goals
• Track and report on customer health metrics and business outcomes

Requirements:

• 5+ years of account management or similar experience
• Deep understanding of healthcare data systems and MedTech industry challenges
• Proven success managing enterprise accounts ($250K+ annual contract value)
• Consistent record of meeting or exceeding renewal and upsell targets
• Strong business acumen to understand client operations and identify expansion opportunities
• Exceptional organizational skills with a focus on customer retention and revenue growth
• Preferred primary locations: Massachusetts, California, Colorado, Florida, Minnesota and/or Southern California (other locations considered)
• Experience in high-growth B2B software environments
• Thrives in dynamic, fast-paced environments
• Enthusiasm for contributing to company growth and development
• Willingness to travel approximately 20% of the time
• Proficiency with Salesforce CRM, Microsoft Office suite, and collaboration tools

Compensation Range: Salary $100-$120K depending on experience with opportunity for commissions and bonuses

S2N Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

Location: S2N’s Denver or Boston Office, Remote possible

Background:

In 2021, S2N Health launched RepSignal – an AI powered SaaS platform that uses advanced analytics and AI to transform complex data into actionable insights for medtech commercial teams and other stakeholders. RepSignal provides effective end-to-end solutions for any stage in the commercial lifecycle, either delivered on a standalone web platform or seamlessly integrated into Salesforce and other CRMs. We are a dynamic, start-up company with a positive culture and incredibly driven, smart people!

As an Implementation Specialist you will own the technical implementation & ensure successful onboarding of RepSignal for new clients and building long-term partnership. This role requires a blend of technical expertise, process-oriented execution, and strong client-facing communication skills to ensure a smooth onboarding experience.

Key Responsibilities: 

Client-Facing Responsibilities:

• Work closely with the customer and provide clear, professional communication from initial setup to post-deployment support
• Understand the customers unique business needs & provide tailored RepSignal solutions to drive value for the customer
• Cultivate and maintain long-term client relationships by delivering exceptional service to drive customer success

Project Management:

• Develop detailed project plans that outline tasks timelines and resource allocations to ensure a successful launch. Monitor project progress and identify risks to minimize possible delay in deployment
• Coordinate internal and external resources by facilitating communication among stakeholders

Technical Implementation & Business Analytics:

• Implement and configure permissions, territory management, and custom objects in Salesforce to align with client needs
• Utilize analytical tools and software (e.g. Excel, Power BI, Tableau) to deliver market insights to clients
• Conduct testing, debugging, and ongoing troubleshooting, applying a strong attention to detail and a structured approach

Product Testing and Improvements:

• Execute tests for new features and product updates, ensuring they meet client requirements and are free of defects
• Collect feedback from clients and internal teams to identify areas of improvement and contribute to product optimization

Continuous Process Improvement:

• Take initiative to improve implementation processes, decreasing completion time and improving customer satisfaction
• Look for ways to automate manual processes and increase self-service capabilities

Key Requirements and Qualifications:

• 1-3+ years of experience leading client facing projects and successful deliverables
• Strong technical skills, including data analytics experience and interest in Salesforce
• Excellent customer service and communication abilities, both written and verbal
• Ability to work collaboratively across cross-functional teams
• Commitment to continuous process improvement and a customer-centric approach

Compensation range: $65,000 – $85,000 per year.

S2N Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

Location: S2N’s Denver or Boston Office

Background:

In 2021, S2N Health launched RepSignal—an AI-powered SaaS platform that uses advanced analytics and AI to transform complex data into actionable insights for medtech commercial teams and other stakeholders. RepSignal provides effective end-to-end solutions for any stage in the commercial lifecycle, either delivered on a stand-alone web platform or seamlessly integrated into Salesforce and other CRMs. We are a dynamic, start-up company with a positive culture and incredibly driven, smart people!

S2N is a growing team from a variety of backgrounds and prides itself on being a collaborative environment where team members are empowered to take on as much responsibility as they desire. As a Co-op or Intern on the S2N team, you will have a unique opportunity to learn in a fast-paced environment and set the direction of your own experience.

Key Responsibilities:

• Work with S2N Data team in building out the company’s Master Data Model and data ingestion pipeline
• Build, and/or maintain complex data transformation scripts using SQL and Python
• Build, and/or maintain ETL orchestration scripts using Apache Airflow and/or Google BigQuery workflows
• Participate in the S2N data architecture design process
• Assist in building out S2N’s centralized data documentation

Qualifications:

• Pursuing BS in data and/or engineering field or a similar technical field of study
• Knowledge of relational database architecture best practices
• Demonstrated ability to build data transformations using SQL and/or Python
• Knowledge of PySpark a plus
• Knowledge of Apache Airflow a plus
• Familiarity with Google BigQuery a plus
• Familiarity with NOSQL type databases a plus
• Ability to work collaboratively as well as independently
• Interest in healthcare and healthcare technologies, and experience in the healthcare field a major benefit
• Excellent communication skills in verbal and written English

Testimonial from S2N Co-ops/Interns:

• “I am included in all aspects of client projects, allowing me to make a real contribution to incredibly interesting business questions and client challenges. I have seen my skills and knowledge grow and enjoy coming to work with them every day.”
• “The S2N team is very good at what they do, so they attract a variety of exciting projects and top-notch clients. Additionally, the S2N partners are wonderful mentors and team members who are patient and fun while expecting a high level of performance from themselves and the team.”

Compensation range: $20-$30/hourly

S2N Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.